Privacy Policy

We collect information you provide directly to us, such as when you subscribe to our newsletter, contact us through our forms, or interact with our content. This may include your name, email address, and any messages or comments you send us. We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site. This information helps us improve our content and user experience while providing you with relevant museum guides and cultural insights.

We use your personal information to provide you with our museum guides and cultural content, send you our newsletter and updates about Paris museums and exhibitions, respond to your inquiries and provide customer support, improve our website and services based on your feedback and usage patterns, and ensure the security and functionality of our platform. We may also use aggregated, non-personally identifiable information to analyze trends and better understand our audience's interests in Paris museums and cultural attractions.

Your personal information is stored on secure servers with appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Newsletter subscribers can unsubscribe at any time, and we will promptly remove their information from our mailing lists while retaining necessary records for legal compliance.

You have the right to access, update, or delete your personal information at any time by contacting us directly. You can unsubscribe from our newsletter using the link provided in each email or by contacting us. You may also request information about what personal data we hold about you, request corrections to inaccurate information, and object to certain processing of your data. We will respond to all legitimate requests within a reasonable timeframe and in accordance with applicable data protection laws.

We may use third-party services to help us operate our website and deliver our services, such as email marketing platforms, analytics tools, and website hosting providers. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information and not use it for other purposes. We may also include links to external websites, including museum websites and cultural institutions, but we are not responsible for the privacy practices of these third-party sites.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission, encrypted storage, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and take appropriate measures to protect your own information when using our services.

Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately so we can take appropriate action to protect the child's privacy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the 'Last Updated' date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.